T-Mobile System Down
According to online reports, an unspecified incident took T-Mobile systems down, causing service disruption.
Users reported issues on social media platforms Reddit and X after discovering what appears to be a widespread outage at T-Mobile.
T-Mobile seems to be having an issue. Website is down, can’t log into account.
T-Mobile tells @CNET, however, that this is not a data breach or hack. pic.twitter.com/uroMDaOxG4
— Eli Blumenthal (@eliblumenthal) January 11, 2024
Speculations of Cyber Attack on T-Mobile
BleepingComputer also reported the T-Mobile system down incident and T-Mobile’s frontline teams also encounter sign-in and other errors in multiple applications.
Activations, upgrades, account modifications, and payments cannot be processed due to these issues, which began at 12:19 PM PT.
Anyone calling T-Mobile to complain about the problems is greeted with the message: ‘we are presently suffering a system problem regarding almost all transactions.’
BleepingComputer, CNET and other media outlets initially believed that the outage could have been caused by another cyber attack, but the corporation declared that the outage was due to a ‘technical’ issue.
Track Record of Cyber Attacks on T-Mobile
T-Mobile is one of the largest telecommunications providers in the world, which makes it a natural target for cyber attacks. Over the past few years, T-Mobile has been targeted by malicious hacker gangs, criminal networks, and government-backed hackers.
2018
In 2018, T-Mobile suffered a major intrusion where hackers got ahold of sensitive customer information. The intruders possibly infiltrated T-Mobile’s system through a security hole in the wireless carrier’s website. They made off with the names, home addresses, Social Security numbers and phone numbers of about 2 million T-Mobile customers.
2019
In 2019, a cyber attack on T-Mobile also targeted their customer account management system. Because the attackers found a vulnerability in the T-Mobile website, they exploited it, and were able to gain access to customer accounts without authorisation. As a result, more than 100,000 T-Mobile customers were affected and their information was stolen. Included in the data breach were customer names, addresses, phone numbers and account details. T-Mobile was negligent in their security practices, allowing attackers to use weak passwords and undetected breaches to access personal information.
2020
In 2020, the state-sponsored hacking group ‘Sandworm’ attacked T-Mobile customers, finding a vulnerability in the telecom’s systems that allowed it to get into the network and put malicious software called ‘SIM swapping’ on T-Mobile, which allowed the attackers to hijack T-Mobile customers’ phone numbers and divert text messages and phone calls received by T-Mobile customers into the attackers’ hands. Sandworm was likely a Russian government group, and they used it to go after thousands of customers who happen to be reporters and government officials.
2021
In 2021, the telecommunication company T-Mobile reported to have experienced a number of cyber attacks. The incidents are summarised below. Breach of customer data: In August 2021, T-Mobile disclosed that an unauthorised individual had obtained login credentials to access some parts of their customer database.
2022
In 2022, T-Mobile faced additional cyber attacks. According to KerbsonSecurity, “The logs show LAPSUS$ breached T-Mobile multiple times in March, stealing source code for a range of company projects. T-Mobile says no customer or government information was stolen in the intrusion.”
2023
Even there have been a few reported cyber attacks on T-Mobile in 2023. It includes the customer’s data breach in May 2023, and September 2023.
Current Cyber Threat Landscape:
In recent times, cyber attacks have been increasing at an enormous pace and a similar trend is expected to continue in 2024. The recent cyber attacks on Telecom giants, oil and gas industry, healthcare industry, automobile, intelligence services, utilities, and government agencies ring the bells to stay more cautious and take preventive measures to stay protected from such cyber threats in 2024.
For more cybersecurity news and updates, follow us on Cybersecurity – The SOC Labs.
Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The SOC Labs assumes no liability for the accuracy or consequences of using this information.
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